Below are some common questions of our customers before purchasing from our store.
If you have other questions, please just send it to mail@petitedaisydesigns.com.
Items will be shipped within 4-7 business days as each item is lovingly handmade to order. Jewellery is shipped to the UK for free via Royal Mail Tracked 48 delivery. If you would like, you can select Next Day Delivery at the checkout for £5.99. Jewellery and accessories orders for worldwide shipping costs £11.99 via Royal Mail International Standard delivery. This usually takes between 3 and 7 working days to arrive once dispatched. Customs and import taxes. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
In the unlikely event that there is an issue with your order we will gladly accept refunds, exchanges and cancellations. Please contact us within: 14 days of delivery. Due to hygiene reasons we cannot accept returns.
If you would like to cancel your order before the item has been dispatched please request a cancellation within 12 hours of purchase. Failure to do so may result in your request to cancel being submitted following the dispatch of your order. Feel free to contact us if you have any problems with your order and we will do all we can to assist.
Yes! Each and every design is handcrafted in our studio and no two pieces will ever be the same. As for Polymer Clay earrings, batches are produced in small quantities to ensure our customers are guaranteed to add a one of a kind piece to their jewellery collection.
Absolutely. Please reach out and let us know what you would like customized before placing an order and we will do all we can to accommodate your request!
Absolutely! Most of our designs can sit on either a gold or silver small hoop earring! Just add a note on your order in the 'special requests' box in your cart, or send me an email after purchase. If, for some reason, your items cannot be modified for clip ons, we will notify you and refund your purchase amount.
