General Questions



Shipping

At present we do not offer Worldwide shipping. We are looking to change this soon so stay tuned!

All UK purchases over £10 will be dispatched the next working day for free via First Class delivery. Order under £10 are charged 99p for First Class Delivery.



Returns Policy

In the unlikely event that there is an issue with your order we will gladly accept returns, exchanges and cancellations.

Please contact us within: 14 days of delivery and return items back within 21 days of delivery.

If you would like to cancel your order before the item has been dispatched please request a cancellation within 12 hours of purchase. Failure to do so may result in your request to cancel being submitted following the dispatch of your jewelry.

Unless delivered damaged or defective, the following items cannot be returned or exchanged:

- Custom or personalised orders

- Intimate items for health/hygiene reasons (this includes earrings)

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your return?

Please contact us if you have any problems with your return and we will do all we can to assist.

Yes! Each and every design is handcrafted in our studio and no two pieces will ever be the same. As for Polymer Clay earrings, batches are produced in small quantities to ensure our customers are guaranteed to add a one of a kind piece to their jewelry collection.
Absolutely. Please reach out and let us know what you would like customized before placing an order and we will do all we can to accomodate your request!

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