General Questions



Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

All UK purchases will be dispatched the next working day for free via First Class delivery

International shipping is available for a standard fee of £5.00. All items will be dispatched the next working day



Returns Policy

In the unlikely event that there is an issue with your order we will gladly accept returns, exchanges and cancellations.

Please contact us within: 14 days of delivery and return items back within 21 days of delivery.

If you would like to cancel your order before the item has been dispatched please request a cancellation within 12 hours of purchase. Failure to do so may result in your request to cancel being submitted following the dispatch of your jewelry.

Unless delivered damaged or defective, the following items cannot be returned or exchanged:

- Custom or personalised orders

- Intimate items for health/hygiene reasons (this includes earrings)

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your return?

Please contact us if you have any problems with your return and we will do all we can to assist.

Yes! Each and every design is handcrafted in our studio and no two pieces will ever be the same. As for Polymer Clay earrings, batches are produced in small quantities to ensure our customers are guaranteed to add a one of a kind piece to their jewelry collection.
Absolutely. Please reach out and let us know what you would like customized before placing an order and we will do all we can to accomodate your request!


Who are The Ocean Cleanup?

The Ocean Cleanup are a non-profit charity whose aim is to remove up to 90% of ocean plastic pollution.

Why does this matter to Petite Daisy Designs?

Plastic threatens the existence of many marine species and poses a threat to the smallest of fish, to the largest of mammals. Studies have shown that up to 100.000 mammals and 1 million seabirds are killed every year as a result of consuming plastic.

Everyone at Petite Daisy Designs believes in doing everything we can to protect our planet, that is why 10% from every sale will be donated to The Ocean Cleanup.

We would like to take this opportunity to thank our valued customers for making this possible.

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